Return Policy

US RETURN POLICY

If you are not satisfied with your online purchase, please follow our guidelines for returns:

If you have any questions, please contact cs@cpressstudio.com 

Please confirm your items are eligible for return (Final sale merchandise is not eligible for return or exchange).

• All returns must be postmarked within 14 days of receipt. Returns sent after this time will not be honored.
• The merchandise must be in its original condition and unworn.
• We do not refund shipping charges.
• We do not accept returns/exchanges on custom-made or special order items, undergarments, or sale merchandise. These types of sales are final.
• We are not responsible for damages that occur during care of an item, such as dry cleaning, washing or wear.
• Please be advised that items that do not conform to the above guidelines are not returnable. They will be returned to you at your expense. 
  

INTERNATIONAL RETURNS

The customer is responsible for all shipping, duties or taxes. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account.

DAMAGED/INCORRECT ITEMS

If you receive an item that is defective, damaged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packaging materials in the case of damage. We will email you a UPS label for returning the merchandise. A replacement will be sent, if available, upon receipt - with the condition that merchandise has not been worn or washed with all tags attached.

Please return your merchandise with your original invoice to the address below. If you don't have your original invoice, please make sure to include your name and shipping address, as you believe it appeared on the invoice.

Ship all returns to:
Cindy Press
Attn: Returns

11500 Miramar Parkway suite 300 Miramar, FL 33025